A Letter To Our Global Team Members:
As we pass the mid-point of the second quarter, I wanted to take a moment to acknowledge the extraordinary work being done by Tenneco team members around the world during the global crisis brought on by COVID-19. I’ve often said that tough times make tough teams. Throughout my career I’ve had the privilege to be part of some strong teams that have overcome many different obstacles along the way, but I have never seen a team respond to a challenge with the level of speed, passion, and commitment that I see in you today. I see the same crisis that may discourage and defeat others, regularly bringing out the very best of the Tenneco team.
And while I know that any list of accomplishments can never fully capture all the great work happening around the organization, I want to recognize some of the ways we’ve really stepped up and delivered – with world class results.
Making our plants, distribution centers and offices safe places to work has taken on a new meaning. Our operations and EHS Teams around the world are doing an outstanding job to ensure the safety of all of our workplaces by introducing extra health and safety precautions, including rigorous cleaning and sanitation protocols, wellness checks for team members and changes within facilities to comply with social distancing requirements.
Our business teams continue to launch new products, ensure essential businesses are supported, and work with our customers to minimize interruption in spite of challenges up and down the supply chain, winning major customer and industry awards for quality, service and innovation along the way. And we’re also giving back to our communities by providing masks and PPE to local hospitals and health organizations, donating food items to local charities and food pantries around the world, and even supplying components for production of medical ventilators.
Across the enterprise, team members supporting our business in every function are stepping up and delivering amazing results in record time. From the outset of the crisis, the IT team has provided technology to keep us connected as we work remotely while maintaining our mission critical IT systems for plant operations, accounting systems, email and networking. The legal department has helped business teams navigate the legal complications driven by COVID-19, ranging from contracts with suppliers and customers, to government regulations and new public health rules. Just in the last few weeks, we successfully closed the books and completed all the materials required for our first quarter earnings in a timeline that was as efficient as I have ever seen. Additionally, our purchasing and supply chain teams have been doing a great job keeping our supply lines going even with partners around the world shutting down. When you add it all together, it’s clear to me that in the face of the crisis we’re delivering our best – as individuals and as a team.
I wish I could personally thank every one of you for the outstanding work you do every day: keeping yourself and those you love safe; reaching out to help others in need in the community; and continuing to operate our business with integrity, working to serve our customers as safely and as efficiently as possible. I’ve been truly impressed with the way all functions have come together with a sense of urgency – professionally working together to manage through this crisis. The responsiveness and turnaround time from all levels of the organization is truly amazing.
Be well, stay safe, and keep up the great work.
To Our Team Members, Customers, Suppliers and Stakeholders:
As events surrounding the COVID-19 global outbreak are rapidly evolving on many fronts, Tenneco remains, first and foremost, focused on our commitment to the safety and well-being of our team members, customers and stakeholders. We continue to keep all of those affected by this unprecedented crisis in our thoughts and prayers.
The situation is changing at such a rapid rate that I wanted to provide an update to my last message. Previously, I mentioned that all our facilities were operational. However, since that time, many of our customers have taken steps to stop production for a period of time, resulting in significant changes in our operations as well. This will result in our company making difficult choices and taking actions that will allow Tenneco to best weather this storm. We do not take these decisions lightly, because in many cases they will directly impact our team members.
Many facilities on the Motorparts side of our business remain open, as Tenneco is also a manufacturer and supplier of aftermarket parts for auto-repair and auto supply stores. Transportation-related businesses, including auto-manufacturing and assembly, auto-supply, auto-repair, and other related facilities, have been classified “Essential Businesses” in many states, and they continue to operate. In almost all cases, our contracts require us to continue to support customers that remain operational.
In our locations where our team is required to work, we have taken precautions to implement rigorous cleaning and sanitation protocols. In an effort to further protect our team we are also performing wellness checks on our team members, including taking their temperatures at the beginning of each shift, and implementing changes within the plant to comply with social distancing requirements. Additionally, members of our global teams that are able to work from home have been doing so and will continue to until their local community guidelines allow them to return to their work locations. We continue to enforce travel restrictions and other guidelines for self-quarantine. Our team members are our greatest strength, and we are doing everything within our reach to ensure their health and safety.
As you may be aware, some of our customers and supplier peers are putting their idled assembly lines to use to make ventilators and personal protective equipment to aid in the treatment of COVID-19. We have partnered with General Motors to supply components to increase the production of ventilators needed to support the medical community. Partnering in and supporting this effort to help mitigate this widespread lack of vital equipment is something we are proud to be able to do.
We are committed to taking all possible actions to ensure we successfully manage through this global crisis and emerge as a stronger team. We appreciate your support and understanding as we navigate through these unprecedented times.
To Our Customers, Suppliers and Stakeholders:
Unplanned and unprecedented, the COVID-19 situation is dramatically changing our world in ways that no one could have anticipated only a few months ago. On behalf of Tenneco leadership, our hearts go out to everyone affected by this crisis - not only those diagnosed with the virus, but also their families, friends and all those whose jobs and schools have been impacted with this uncertainty and dramatic change. What has not changed, and will not change, is Tenneco’s commitment to the safety and well-being of our team members, to serving our customers and to supporting our communities. As the situation continues to evolve, we are committed to and value two-way, transparent communication with all of our stakeholders.
I wanted to share with you some of the actions that we are taking:
Since the beginning, we have taken the appropriate steps to limit our team members’ exposure to the virus, ranging from travel restrictions to promoting good hygiene in our facilities worldwide and establishing protocols for self-quarantine—and we will continue to do so. Additionally, we have asked all team members to work remotely if the nature of their work allows it.
We have a crisis team that meets daily to evaluate our response to this pandemic. We are closely monitoring updates from the Center for Disease Control and World Health Organization regarding COVID-19. We will continue to seek guidance from these agencies, public health officials and government agencies on an ongoing basis, and take actions based on best available information.
Because we are a manufacturing company, the majority of our team members work in positions that require them to be on-site to supply the products our customers depend on. We have taken every precaution in our manufacturing facilities to protect our team, implementing rigorous cleaning and sanitation protocols to ensure we are doing our part to prevent the spread of this illness.
We are implementing changes in our manufacturing sites worldwide, including restricting visitors, in order to comply with social distancing requirements, which can vary from country to country. We are holding calls daily with our supply chain partners to implement actions that support the continuous delivery of products and services. You may notice the impact of these actions and we greatly appreciate your patience as we work through these unique challenges.
In this time of uncertainty, you can rely on Tenneco to remain focused on three priorities: We will continue to safeguard the health and safety of our team members around the world. We will continue to promote safe hygiene practices that help us do our part to limit the spread of the virus in the communities where we live and work. And we will remain focused on the commitments we've made to our customers by doing everything we can to keep operating safely and ensuring that our operations are properly supported.
Thank you for your support and understanding.